So after an exhausting day involving Christmas shopping, and visiting my ill father in hospital, my partner and I decided that we were not going to cook this evening.
After a purely scientific decision (coin toss) we decided to visit Pizza Hut in Bath road, Chippenham.
We got there and found a half full establishment. After a reasonable wait, we were chaperoned to a table in a very busy corner, where my partner had to move the table to get behind it, and I had to put my chair off to one side so I did not interfere with the customers eating on the table behind me.
After deciding on what we wanted to eat, the waitress came and sat on the table beside us, to take our order. After telling her I wanted a stuffed crust, I was told we are out of stuffed crust. I switched to another crust, and carried on with our order. We also decided on a unlimited drinks, and we were offered the free salad bar.
Upon getting to the bar, we found that there were 10 containers missing, and the remaining containers were either empty or as near as dammit empty. (Apart from sweetcorn, but no one eats that shit anyway).
In disgust, I replaced my bowl and retreated to the drinks machine where I eventually found a clean glass, and put it under the tap. All the flavours were out of stock except the vanilla (Again, who drinks that shit?) So I opted for a straight Pepsi Max. And all I got was fizzy brown water. There was no flavour syrup in it at all.
In disgust, Mrs Clunk went to complain and asked for the manager. The waitress that seated us went to find the manager, then came back asking us what the problem was. She explained briefly, then went off to get the manager who eventually appeared. When we voiced our disgust at the available service, we were met with a blank stare, and a careless attitude, with a pathetic half arsed attempt at an apology that lacked any form of sincerity (I must question if she is human). In disgust, we cancelled our order and went elsewhere.
After previously eating here and being happy with the service, it was somewhat of a shock to find it in such a poorly managed state. the salad bar wasn't 'just' empty, it had been empty for some time. The cordial machine had been empty a while, judging by the amount of half full glasses surrounding it. I don't think myself or Mrs Clunk will be returning anytime soon.
But a big thank you to Lee's Chippy in Redlands who provided us with the service we required.
